Privacy policy

Last updated: 24 June 2026

This policy explains how RETAILSCOUT LTD (“we”, “us”) collects and uses your personal data when you use retailscout. We are the data controller. Contact: hello@retailscout.app.

What we collect

• Account data: name and email address.
• Profile & usage data: your home postcode, settings, saved routes, and tracked items (including photos, prices and notes you add).
• Location: your device location, only when you use “near me” search (with your permission).
• Payment data: handled by Stripe; we do not store your card details. We store your subscription status and a Stripe customer reference.
• Technical data: basic logs needed to run and secure the Service.

How we use it

• To provide and operate the Service (find stores, plan routes, track items).
• To manage your account, subscription and billing.
• To send service and transactional emails (e.g. sign-in, password reset, payment notices).
• To secure, maintain and improve the Service.

Our legal bases are performance of our contract with you, our legitimate interests in running the Service, and your consent where required (e.g. device location).

Sharing

We share data only with processors that help us run the Service, including:

• Supabase: database, authentication and file storage.
• Stripe: payment processing and subscriptions.
• Vercel: hosting.
• Resend: transactional email.

If you opt to share a find to the community feed, the product, price and shop you choose to share become visible to other users. Your quantity and private location photos are never shared.

Business transfers

If we are involved in a merger, acquisition, reorganisation, or sale of all or part of our business or assets, your personal data may be transferred to the successor entity as part of that transaction, subject to this policy.

Retention

We keep your data while your account is active and as needed for legal, accounting or security purposes, then delete or anonymise it.

Your rights

You can access, correct, export or delete your data, and object to or restrict certain processing. To exercise these rights, or to delete your account, email hello@retailscout.app. You may also complain to the UK Information Commissioner’s Office (ICO).

Changes

We may update this policy; material changes will be notified in-app or by email.